RESA – Threads Alive

Effective Date: 03/06/2024 

At RESA – Threads Alive, we strive to provide high-quality products and services. Please read our return policy carefully.

 We are unable to accept returns on any products unless it is a damaged product.

  resathreadsalive.com will not provide the option of exchange for any reason including colour mismatch or exchange for size.

  In case you ordered the wrong size, we can offer to alter it without a charge. However, Shipping charges will be borne by the customer.

  In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product. You must email us resathreadsalive@gmail.com about any damaged items in your shipment within 48 hours of receiving your order.

  Upon authorization of returns, we will gladly offer you an exchange/ store credit on a case-by-case basis.

RESA – Threads Alive

72, OM VILLA Behind brewers cafe,

Aaiya nagar, Opp Relience petrol pump
Bhuj- Gujarat 370001

  All returns are subject to verification by our team at RESA – Threads Alive & resathreadsalive.com

CANCELLATION & REFUNDS

  You may cancel an order within 24 hours after placing it. No cancellations beyond 24 hours will be entertained barring extenuating circumstances. Any accepted cancellation beyond 24 hours will be exclusively at the discretion of resathreadsalive.com A cancelled order will result in a credit to the users credit card/account.

  Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within 7 business days.

Contact Us

If you have any questions regarding this Return and Exchanges Policy, you may contact us using the information below:

RESA – Threads Alive

72, OM VILLA Behind brewers cafe,

Aaiya nagar, Opp Relience petrol pump
Bhuj- Gujarat 370001

Email: resathreadsalive@gmail.com